Controller
Arqom Global Ltd is the controller for personal data it receives through this website and direct enquiries, subject to applicable law.
Data collected
The website is designed to minimise data collection. If you contact Arqom, we may process your name, professional contact details, company, role and the content of your enquiry for preliminary assessment and follow-up.
Embedded market data
Arqom Global Markets and certain Market Intelligence pages use embedded third-party market-data components, including TradingView widgets. Depending on the component and the visitor's interaction, the provider may process technical information such as the embedding page URL, widget configuration, displayed market references, device or browser information and IP address for service delivery, security and abuse prevention. Arqom does not control the provider's independent processing activities. Market-data availability, timing and delay depend on the relevant source, market and provider.
Sensitive information
Do not submit passports, bank statements, proof of funds, account credentials or other sensitive KYC or banking material through the initial website or ordinary email. Arqom will designate an appropriate channel if further information is required.
Purpose, legal basis and retention
Information is used to assess and respond to enquiries, maintain security and business records, and comply with applicable legal obligations. Processing is undertaken only where a lawful basis applies, which may include steps taken at the request of the individual, compliance with legal obligations, Arqom's legitimate interests in responding to enquiries, maintaining security and administering its business, and consent where required. Personal data may be processed by appropriately engaged service providers supporting hosting, communications, security and website functionality. Personal data is not sold. Where personal data is processed outside the European Economic Area, appropriate transfer safeguards are relied upon where required by applicable law. Retention depends on the purpose, legal requirements and the outcome of the enquiry.
Rights and contact
Depending on the circumstances and applicable law, data-protection rights may include access, rectification, erasure, restriction of processing, data portability, objection to processing, withdrawal of consent where processing is based on consent, and the right to lodge a complaint with a competent supervisory authority. Requests concerning personal data or the exercise of applicable rights may be directed to legal@arqomglobal.com.